Client Care Specialist

Careers

Job Description

RJ Inspections Inc. is one of the leading home inspection companies in New England. We are a well-established fully licensed and insured home inspection company since 1987. Our headquarters is located within the Merrimack Valley area in Methuen, MA.  

We are seeking a full-time or part time Client Care Specialist to join our office team. Candidate must have excellent phone, computer, and organizational skills

Must have a reliable vehicle and valid driver’s license. Candidate will be required to make occasional errands using their own vehicle. Candidate must be able to pass a criminal and driving record background check.

Please forward resume and cover letter.

Job Type: Full-time/Part-time

Hours: 8-6PM (Hours to be determined.)

    Responsibilities include but are not limited to:

    • Direct contact and coordination with the General Manager and home inspectors.
    • Maintain professional licenses for home inspectors.
    • Answering phones using a multi-phone line system.
    • Scheduling Appointments.
    • Travel coordination.
    • Organize and coordinate company schedule.
    • Preparing/printing documents and contracts and ensuring that all appropriate signatures have been obtained.
    • Maintain and organize client files.
    • Filing, faxing, and e-mailing.
    • Processing payments.
    • Record keeping of all outstanding balances.
    • Run local errands as needed.
    • General administrative duties to support the office.
    • Assist in maintaining professional licenses for home inspectors.

    Qualifications:

    • Excellent verbal and written skills
    • Team oriented
    • Computer savvy
    • Proficiency of Microsoft Office (Word, Outlook, Excel and PowerPoint)
    • Strong organizational skills with attention to detail.
    • Previous office management experience required.
    • Ability to prioritize and multitask.

    Open Positions at RJ Home Inspections

    Inspector
    Radon and Water Quality Technician
    Client Care Specialist

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