Inspections 7 Days A Week – Reports Within 24 Hours - Nights & Weekends Phone Coverage

Client Care Specialist

Job Description

RJ Inspections Inc. is one of the leading home inspection companies in New England. We are a well-established fully licensed and insured home inspection company since 1987. Our headquarters is located within the Merrimack Valley area in Methuen, MA.  

We are seeking a full-time or part time Client Care Specialist to join our office team. Candidate must have excellent phone, computer, and organizational skills

Must have a reliable vehicle and valid driver’s license. Candidate will be required to make occasional errands using their own vehicle. Candidate must be able to pass a criminal and driving record background check.

Please forward resume and cover letter.

Job Type: Full-time/Part-time

Hours: 8-6PM (Hours to be determined.)

Responsibilities include but are not limited to:

  • Direct contact and coordination with the General Manager and home inspectors.
  • Maintain professional licenses for home inspectors.
  • Answering phones using a multi-phone line system.
  • Scheduling Appointments.
  • Travel coordination.
  • Organize and coordinate company schedule.
  • Preparing/printing documents and contracts and ensuring that all appropriate signatures have been obtained.
  • Maintain and organize client files.
  • Filing, faxing, and e-mailing.
  • Processing payments.
  • Record keeping of all outstanding balances.
  • Run local errands as needed.
  • General administrative duties to support the office.
  • Assist in maintaining professional licenses for home inspectors.


  • Excellent verbal and written skills
  • Team oriented
  • Computer savvy
  • Proficiency of Microsoft Office (Word, Outlook, Excel and PowerPoint)
  • Strong organizational skills with attention to detail.
  • Previous office management experience required.
  • Ability to prioritize and multitask.

Apply Online

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